From Retail Operations to Human Resources

9+ Years of Hands-on People & Team Management

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People Operations

Hands-on experience supporting daily people operations, employee administration, performance tracking, and coordinator within fast-paced retail environtments.

Talent Acquisition

Supporting talent acquisition activities including CV Screening, Interview cordination, and recruitment data tracking to ensure an organized hiring process

People Development

Supporting employee development initiatives through performance feedback assistance, coaching support, and participation in internal development programs.

Work Experience

HR Intern | X Team Gym Indonesia | 2026
  • Managing end-to-end recruitment cycles (Job Posting to Offering) for 15+ fitness center branches.
  • Conducting high-volume CV screening and initial behavioral interviews to ensure top-tier candidate quality.
  • Maintaining talent databases and streamlining administrative processes to accelerate the onboarding timeline.
  • People & Workforce Management: Lead and manage a diverse operational team of 6-8 staff members, overseeing task delegation, performance standards, and efficient workforce scheduling.
  • Performance Monitoring & Coaching: Drive team productivity by monitoring KPI achievements and conducting regular coaching and feedback sessions.
  • Employee Relations & Administration: Handle internal conflict resolution and manage comprehensive employee documentation, including attendance and personnel filing.
  • Operational Compliance: Ensure 100% adherence to company SOPs and service quality standards to maintain excellence in business operations.
  • Budgeting & Financial Control: Responsible for managing and reporting the unit's RRAK (Cash Budget Realization Plan), ensuring effective fund utilization with 100% accuracy.
  • Operational Coordination: Supervised daily store operations and ensured team strictly adhered to Company Standard Operating Procedures (SOP)
  • Merchandising & Inventory Control: Managed product placement and inventory levels to optimize sales and ensure efficient stock turnover.
  • Customer Service Excellence: Provided high-quality service and handled customer inquiries professionally, building a strong foundation in retail operations.
  • Operational Support: Assisted in daily store maintenance and administrative tasks, ensuring compliance with unit standards and procedures.
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